Privacy Policy

1. Introduction

Toggle AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect your name, email address, and password. Your password is securely hashed and never stored in plain text.

2.2 Usage Data

We automatically collect information about how you interact with the Service, including the number of queries you make, the AI models you select, your conversation history, and general usage patterns. This data helps us improve the Service and enforce usage limits based on your subscription tier.

2.3 Payment Information

Payment processing is handled entirely by Stripe, our third-party payment processor. We do not store your credit card numbers, bank account details, or other sensitive financial information on our servers. Stripe may collect and store payment information in accordance with their own privacy policy.

2.4 Device and Browser Information

We may collect information about the device and browser you use to access the Service, including device type, operating system, browser type, and screen resolution. This helps us optimize the Service for different devices and troubleshoot technical issues.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process your transactions and manage your subscription
• Send you transactional emails (account confirmations, password resets, subscription updates)
• Send you promotional communications about new features, tips, and offers (you can opt out at any time)
• Monitor usage to enforce subscription tier limits
• Personalize your experience, including suggested prompts based on your history
• Respond to your feedback, questions, and support requests
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. AI Model Interactions

When you use Toggle AI, your prompts are sent to multiple third-party AI model providers (such as OpenAI, Anthropic, Google, and others) to generate responses. We act as an intermediary and route your requests through our servers. While we store your conversation history to provide chat history features, we do not sell or share your prompts or conversations with third parties for advertising purposes. Each AI provider may process your prompts according to their own terms of service and privacy policies.

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We share data with third-party service providers who help us operate the Service, including Stripe (payments), Mailgun (email delivery), and AI model providers (response generation).
• Shared Comparisons: If you choose to share a comparison using our sharing feature, the prompt and AI responses will be publicly accessible via the shared link.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (HTTPS/TLS), secure password hashing (bcrypt), and secure session management (JWT tokens). However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.

8. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Portability: Request a copy of your data in a portable format.
• Opt-Out: Opt out of promotional emails by clicking the unsubscribe link or contacting us.

To exercise any of these rights, please contact us at [email protected].

9. Cookies and Tracking

We use essential cookies to maintain your session and authentication state. We also use localStorage to persist your theme preference (dark/light mode) and other user settings. We do not use third-party advertising cookies or tracking pixels.

10. Push Notifications

With your consent, we may send you push notifications about new features, usage tips, and promotional offers. You can disable push notifications at any time through your browser settings or within the Service.

11. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: